| Hill's Van Service is proud to be a part of the Mayflower family, who has led the moving industry with such milestones as being the first carrier to receive 48-state operating authority, and as being the first carrier to install air-ride suspension in its van fleet.
Embracing new technology to improve our service offerings is important to both Mayflower and Hill's Van Service. That is why the van line has introduced Precise Track, a bar-code based estimating system which provides quick and accurate shipment information.
Over the years, Hill's Van Service has handled thousands moves. It is this wealth of experience that we will continue to apply in refining our level or service quality for you- our customer.
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| Capacity To Meet Your Needs
All of Hill's van operators are expected to report quality performance, to solve problems and to provide critical communications to ensure a successful move. Our affiliation with Mayflower allows us access to an extensive continental fleet, as well as our own regional fleet. With this level of capacity at our disposal, we are able to provide seamless service in handling your local, intrastate or interstate needs.
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A Commitment To Quality
Mayflower's Circle of Excellence quality program measures and recognizes our family of agents with special emphasis on customer satisfaction. Agents are rated on their customer survey results, hauling activity, claims ration, and business growth. Quarterly results are reported to our agents and are used to measure success and set new goals.
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| Communication
The Mayflower team is backed by the most technologically advanced communication systems to help us stay on top of your move. With a vehicle tracking system, our planners maintain constant contact with our drivers to ensure the timeliness of your delivery.
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Customer Service
Mayflower utilizes a comprehensive tracking system that triggers and follows up on all aspects of the move. The system's speed, flexibility and reliability ensure that no shipment detail is overlooked, even during the busiest peak-season times.
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